Frequently Asked Questions (FAQ)

Q. When is my property more at risk?

It has been proven that properties whose owners are absent for a shorter or longer period are more vulnerable to burglaries.

Q. What can I do to ensure my property is protected when I leave for vacation?

When planning your vacation, in order to keep your home safe, ask your family to visit it frequently or hire a firm that offers a House-Sitting service like URstays.

Q. How long can I leave my house unattended?

Insurance companies consider houses “Unoccupied” when left uninhabited for more than 7 days and “Vacant” when it is unoccupied for more than 30 days. We recommend that you check your policy before leaving for any extended amount of time to ensure you comply with its specific requirements. For example, some insurance companies require someone to visit uninhabited properties every day in order to cover the cost of damages like broken pipes during the heating season.

Q. Why should I take out insurance when renting my property?

Ultimately, to avoid financial losses. Renting a property is a commercial activity and this practice is subject to certain limitations. This could even compromise your right to compensation in the event of a claim if your insurer had not been notified beforehand. In addition, you expose yourself to liability lawsuits.

Q. Who should take out insurance?

Every owner or tenant who, through a sharing platform or not, rent their home on the short term, including Main Residence, Second Residence, Seasonal Residence, Condominium/Apartment, Multi-Housing and Housing (tenant).

Q. What risks should be insured?

By contacting your insurer, you will be able to validate if your insurance coverage can be adjusted to cover civil liability arising from short-term rentals, damage to buildings and personal property (including intentional or criminal acts perpetrated by tenants) and loss of rent.

Q. How can I avoid unpleasant surprises?

You can avoid unpleasant surprises by checking with your insurance to ensure you are well covered.